HELPFUL TIPS FOR SUCCESSFUL PHONE INTERVIEW OUTCOMES

Here are some helpful tips for successful phone interview outcomes to assist you during the phone interview process.

Phone interviews are frequently used to save time by pre-qualifying both your interest and expertise.

They are not natural interview environments and preparation for them is even more important than face to face interviews as you do not want any awkward pauses.

There are pluses too though as you can have your CV open and be able to refer to your experience using same.

You should have prepared already by matching your relevant experience from your CV to the role, and have notes to hand to help you answer the interviewers questions well.

BE HAPPY AND POSITIVE

Phone interviews place you at a disadvantage because you only have one tool of communication, your voice.

The interviewer’s impression of you is shaped by what they hear through the phone, that’s why it’s really important to portray a sense of positivity and complete interest in the role and company

CHOOSE A QUIET AREA TO TAKE THE CALL

Remove yourself from distractions and background noises. Do not have your phone interview when you are surrounded by a lot of noise like an outdoor café at a busy intersection.

If the call is on your mobile phone make sure the caller can hear you clearly.  When the phone interviewer first contacts you, make sure it is comfortable for you to talk on the phone for at least 20 minutes.

STAND UP

During the call stand-up, walk around and smile, providing you have good phone coverage of course! All these things make a big difference in the projection and quality of your voice.

GETTING FACE TO FACE

Remember that your objective is to secure a face-to-face interview.

You will be most effective discussing your background and assessing the company in a face-to-face meeting, so that is your primary goal during the telephone interview.

PREPARE YOUR RESPONSES

Phone interviews follow a similar pattern of questioning with the purpose of screening you for consideration for the role, the questions below form part of the helpful tips for successful phone interview outcomes and you should focus on them.

Always try to use an opportunity to let the interviewer know that you have looked up the company website, have spoken to people who work there etc. as this portrays a real sense of interest in their company.

Below is a list of questions most phone interviewers ask, they may also include some role specific questions to test your knowledge in a particular area.

Write them down and practice your responses.

  • Tell me about yourself/or bring me through your career to date
  • What do you know about our company?
  • How did you learn about this position?
  • What is your current salary?
  • What are your salary requirements?
  • Why are you looking for a new position?
  • What are your strengths?
  • What are your weaknesses?
  • Do you have any questions for us?

GOOD QUESTIONS TO ASK

Questions are your primary tool of influence with an interviewer. Questions help you direct the conversation and assess if the company is right for you. Here are some questions to ask during a phone interview when the opportunity arises.

  • How did this position become available?
  • What are the key deliverables and outcomes that this position must achieve?
  • What are the characteristics of people who are most successful in your company?

WHAT’S NEXT

  • At the conclusion, ask the interviewer about next steps and timing of their hiring process.
  • When do you expect to be getting back to people with feedback?

FINALLY

Always thank the phone interviewer for their time and express final interest in the role and the company.

Best of Luck!

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